89bde Terms & Conditions — Please Read Before Using the Platform

Introduction

These Terms and Conditions ("Terms", "Agreement") constitute the entire legal agreement between you ("Player", "User") and 89bde ("Platform", "we", "us", "our") governing your use of the 89bde website, mobile web application, games, betting markets, promotional offers, and all other services made available through the platform. By accessing the 89bde platform in any way — including browsing, registering an account, making a deposit, or placing a bet — you acknowledge that you have read these Terms in full and agree to be bound by them.

These Terms apply to all users of the 89bde platform, including registered account holders and anonymous visitors. If you do not agree with any part of these Terms, you must immediately cease using the 89bde platform and close any active account. Continued use of the platform after any update to these Terms constitutes your acceptance of the revised Terms.

Key Terms at a Glance

The following summary cards provide a plain-language overview of the most important aspects of this Agreement. They do not replace the full Terms and are provided for convenience only. The complete legal text of each section governs in all cases.

Eligibility Requirements

To register and use the 89bde platform, you must satisfy all of the following eligibility criteria at the time of registration and on an ongoing basis for as long as your account remains active.

• You must be at least 21 years of age. 89bde enforces this age restriction strictly and reserves the right to request age verification documentation at any time.
• You must be registering and using the platform for your own personal, non-commercial purposes only. Commercial use of any kind, including operating accounts on behalf of third parties, is prohibited.
• You must provide complete, accurate, and truthful registration information. 89bde reserves the right to verify the information you provide and to suspend or close any account where the information is found to be false, incomplete, or misleading.
• You must not be an existing account holder on 89bde. Opening duplicate, additional, or secondary accounts is strictly prohibited. Only one account per person is permitted.
• You must not be self-excluded from gambling platforms. If you have previously requested self-exclusion from 89bde or from any responsible gaming programme, you must not attempt to register a new account.

Account Registration and Security

Each player may hold only one active account on the 89bde platform. To register, you must provide a valid Bangladesh mobile number, set a secure password, and complete any verification steps required by 89bde at the time of or following registration.

• You are solely responsible for maintaining the confidentiality of your 89bde account credentials, including your mobile number and password. You must not share your login details with any other person under any circumstances.
• All activity carried out through your 89bde account — including deposits made, bets placed, bonuses claimed, and withdrawals requested — is your sole responsibility, regardless of whether the activity was conducted by you or by a third party who accessed your account.
• If you suspect that your account has been accessed without your authorisation, you must contact 89bde support immediately via the 24/7 live chat. 89bde will investigate and take appropriate steps to secure your account.
• 89bde reserves the right to carry out KYC (Know Your Customer) verification checks on any account at any time. You may be required to provide proof of identity (such as a national identity card or passport) and proof of address. Failure to complete KYC verification within the timeframe specified by 89bde may result in account suspension.
• 89bde reserves the right to suspend, restrict, or permanently close any account that is found to be in breach of these Terms, used fraudulently, or associated with prohibited conduct as described in Section 7 of these Terms.

You may close your 89bde account at any time by contacting support via live chat. Prior to account closure, any eligible withdrawal balance will be processed according to the standard withdrawal procedures set out in Section 5 of these Terms. Closing your account does not release you from any obligations or liabilities that arose prior to the closure date.

Deposits and Withdrawals

89bde supports deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard. All transactions are processed in Bangladeshi Taka (BDT). The following conditions apply to all deposit and withdrawal activity on your 89bde account.

• The minimum deposit amount is ৳100. 89bde may set maximum deposit limits, which will be communicated to you within the platform. Deposits are credited to your account balance instantly upon confirmation from the payment provider.
• Withdrawals are processed to the same payment method used for the most recent deposit where possible. The minimum withdrawal amount is ৳500. Withdrawal requests are typically processed within 5 to 10 minutes during normal operating hours.
• 89bde does not accept deposits from third-party payment sources. All funds deposited to your 89bde account must originate from a payment method registered in your own name. Deposits from accounts held in another person's name are prohibited and may result in account suspension and reversal of the relevant funds.
• Withdrawals are subject to identity verification. 89bde may request additional documentation before processing a withdrawal request, particularly for first withdrawals or withdrawals above a specified threshold. Delays caused by incomplete documentation are not the responsibility of 89bde.
• Any bonus funds in your account must satisfy the applicable wagering requirements before they become eligible for withdrawal. Attempting to withdraw bonus funds that have not met the applicable rollover conditions will result in forfeiture of the bonus balance.

89bde processes all transactions in good faith and is not responsible for delays caused by third-party payment providers, banking system outages, or technical issues beyond 89bde's reasonable control. If you experience a persistent issue with a deposit or withdrawal, please contact support via the 24/7 live chat.

Bonuses and Promotional Offers

89bde offers various bonuses and promotional incentives to eligible players, including welcome bonuses, reload bonuses, free spin campaigns, and seasonal promotions. All bonuses are subject to the following general conditions, in addition to any specific terms attached to the individual promotion.

• All bonuses are subject to wagering requirements (rollover). The specific rollover multiplier applicable to each bonus is stated in that bonus's individual terms and conditions, which are displayed at the time the bonus is offered or accepted.
• Bonuses are non-transferable and may not be exchanged for cash directly. Only the real-money component of a mixed balance (cash plus bonus) may be withdrawn before wagering requirements are met.
• Each eligible player may claim a welcome bonus only once. Additional accounts created to claim the welcome bonus again are considered duplicate accounts and will be closed. Any winnings associated with a welcome bonus claimed via a duplicate account will be voided.
• 89bde reserves the right to modify, suspend, or withdraw any bonus or promotion at any time without prior notice, provided that any modification does not affect a bonus already accepted and actively being wagered by a player.
• Bonuses credited in error must be reported to 89bde support immediately. 89bde reserves the right to reclaim any bonus credited in error, together with any winnings derived from wagering with that bonus.

Prohibited Conduct

The following conduct is strictly prohibited on the 89bde platform. Any player found to have engaged in prohibited conduct will have their account suspended or permanently closed, any associated winnings voided, and may be reported to relevant authorities where applicable.

• Using any automated software, bot, script, or artificial intelligence tool to place bets, interact with games, exploit bonus offers, or circumvent any platform security measure.
• Colluding with other players, manipulating game outcomes, or engaging in any form of match-fixing, arbitrage, or coordinated betting activity designed to exploit the platform's odds or bonus structures.
• Using stolen, fraudulently obtained, or third-party payment credentials to make deposits. Any funds deposited via fraudulent means will be confiscated and the account will be permanently closed.
• Opening or operating multiple accounts (including under different names, mobile numbers, or device identities) for any purpose, including to claim multiple welcome bonuses or to circumvent a previous account suspension or closure.
• Engaging in any behaviour that is abusive, threatening, or harassing toward 89bde support staff or other players, whether via live chat, email, or any other communication channel.

Responsible Gaming

89bde is committed to promoting responsible gaming practices. We provide deposit limit tools, cool-off periods, and self-exclusion options to all registered players. These tools are accessible from your account settings at any time. 89bde strongly encourages all players to set personal limits that reflect their individual financial circumstances and to use these tools proactively.

If you feel that gambling is negatively affecting your personal finances, relationships, mental health, or overall wellbeing, please visit our Responsible Gaming page for detailed guidance. Our 24/7 support team is also available via live chat at any time to assist any player who is concerned about their gaming habits. 89bde is strictly for adults aged 21 and above. Playing on the platform confirms your acceptance of this restriction.

Limitation of Liability

To the maximum extent permitted by applicable law, 89bde's liability to any player in connection with the platform, services, or these Terms is limited as follows.

• 89bde is not liable for any loss of profits, loss of winnings, loss of data, or any indirect, consequential, or special damages arising from your use of or inability to use the platform, even if 89bde has been advised of the possibility of such damages.
• 89bde is not responsible for the outcome of any individual bet or game round. All game results are determined by certified RNG systems operated by the respective game providers. 89bde does not influence or control individual game outcomes.
• 89bde is not liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from circumstances beyond 89bde's reasonable control, including internet outages, third-party payment provider failures, force majeure events, or governmental actions.

Amendments to These Terms

89bde reserves the right to amend, update, or replace these Terms at any time. When material changes are made, 89bde will notify registered players via a notice displayed on the platform or via the contact details on file for the relevant account. The updated Terms will take effect from the date stated in the notice.

Your continued use of the 89bde platform after the effective date of any amended Terms constitutes your acceptance of the revised Terms. If you do not accept the amended Terms, you must stop using the platform and contact support to close your account. It is your responsibility to review these Terms periodically to remain informed of any updates.

Contact and Support

If you have any questions about these Terms and Conditions, wish to raise a dispute, or require assistance with your account, please contact the 89bde support team via the 24/7 live chat available on the platform. Our support team is available every day of the year and aims to respond to all queries promptly. For written correspondence, you may also reach us at [email protected] — please note this email address is for communication purposes only and is not a clickable link.